Statuses

A list of all statuses when using the coverage methods.

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Coverage Statuses

Listed below are the possible responses from using the /coverage methods.

Status

Description

Next Steps

Quoted

Quote is offered. The coverage object will populated with a price and validUntil date.

Activate Cover

or

Reject Cover

Refused

Quote has been rejected.

Review the rejectionReasons array and see Reasons for Quote Rejection for more information.

Rejected

User has rejected the offered quote.

Activated

User has activated the offered quote.

After payment is received settle the cover using Settle Cover/Claim

Cancelled

Cover has been cancelled by the user.

Settled

Cover is no longer required because the invoice(s) have been paid or resolved.

Remember to always settle covers that you no longer need to free up coverage on that buyer.

Claimed

Cover has been claimed.

A claims assessor will contact you to take over your claim case.

Expired

Quote is expired.

You can request a new quote with the same information if you want to try to insure again.

TimeBarred

Cover is past its claimable date.

Settle Cover once you know the invoice has been paid.

Assessing

Quote is processing or being assessed still.

Poll for a status by using Get Cover By Id or wait for the Cover Assessment Completed webhook.

Revoked

Cover is no longer claimable due to external factors.

Rare cases occur where we must revoke the coverage, for example identified fraudulent transactions.

Claim Statuses

Listed below are the possible responses after you make a claim on a cover.

Status

Description

Next Steps

Assessing

The quote lives in this state until a payment has occurred or the user has settled the claim.

Poll for a status by using Get Cover By Id.

Settled

The claim is no longer needed and the user has called Settle Cover