Errors

A list of possible errors that can occur when making requests.

2424

Code

Description

Next Steps

304

Not Modified

Related to a resource which cannot be changed in status or state. Try Get Cover by Id and see what the current status is before choosing your next request. Review Statuses.

400

Bad Request

Review the relevant API method and confirm you have used all required parameters.

401

Unauthorized

Check your API key to make sure it is correct.

404

Not Found

Make sure you are using the correct environment id's.

408

Request Timeout

If you tried to create a quote , use the Get All Quotes/Covers and review if a new quote exists with the relevant asset data.

If you attempted a company search, retry the search with exponential backoff.

409

Conflict

Request again a new cover with the same details. Check to see that a duplicate cover does not exist.

422

Unprocessable Entity

Review your request parameters and check the status of the resource you are trying to modify.

500

Internal Server Error

Usually service unavailable due to a specific request format error or a configuration on your account needs to be enabled.

503

Service Unavailable

Can be related to current deployment on the environment. Retry in a few minutes. Contact support if your response remains 503.

504

Gateway Timeout

Our upstream connection to an internal server did not respond in time.

If you tried to create a quote , use the Get All Quotes/Covers and review if a new quote exists with the relevant asset data.

If you attempted a company search, retry the search with exponential backoff.